How can we help?
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Stay safe from fraud
Before you pay anyone
- Always inspect the property in person.
- Check the ownership documents with a lawyer or a surveyor.
- Never pay before seeing the property and the documents.
- Be careful of prices that look too good to be true.
- Pay into an account that matches the owner’s or company’s name.
- See something wrong? Use “Report listing” on the property.
For buyers & renters
How do I contact a seller?
Open a property and tap “Chat with seller” to message them on NaijaHomes. You can also use the phone, WhatsApp or email the seller added. You need a free account to chat.
What does “Verified” mean?
Our team has checked the seller or the documents for that property. It is a good sign, but you should still inspect the property and confirm the ownership documents yourself before paying.
Is it safe to pay a seller?
Never pay before you have seen the property and checked the documents with a lawyer or surveyor. Do not send money to someone you have not met. NaijaHomes does not collect payments for properties.
How do I save a property?
Tap the heart on any property. You will find it again on your Favourites page.
I think a listing is a scam. What should I do?
Open the property and tap “Report listing”. Our team reviews every report.
For sellers & agents
Is listing free?
Yes. The Free plan lets you have up to 2 active listings. Paid plans let you list more and add extra tools.
Why do I have to upload documents?
To keep buyers safe, our team checks that a listing is real before it goes live. The documents you are asked for depend on whether you are selling or renting and on the type of property.
How long does approval take?
Most listings are reviewed within 48 hours. You can see the status on your dashboard.
Who can see my documents?
Only you and the NaijaHomes review team. Buyers never see your files.
Can I edit or delete my listing?
Yes. Open your dashboard, go to My Listings, and choose Edit or Delete. Changing the location, size or type of a verified listing sends it for a new check.
How do I upgrade my plan?
Go to your dashboard, open Subscription and choose a plan. Online payment is coming soon. Until then, contact us on WhatsApp and we will activate it for you.